Troubleshooting

HA does not get re-configured for individual host under 5.5 environment.

Symptoms:

Re-configuring HA for individual host would fail at 100% with operation time out.

Cause:

  • HA agent failure can be caused either slave host is not able to connect to the master host.
  • Image profile of the underlying host is corrupted.
  • RAM disk is full.Hence new installation cannot be proceeded further.

Resolution:

Initial troubleshooting would be to disable and re-enable HA at cluster level if this does not solve the purpose please proceed further below.

First verify the current FDM agent installed on the ESXI host by running below command.

esxcli software vib list | grep -i FDM

If the current FDM version installed reflects version 5.5, please proceed further with the below steps.

Put the host in maintenance mode.

Manually Remove the FDM agent from the below script:

cd /opt/vmware/uninstallers

/opt/vmware/uninstallers # cp /opt/vmware/uninstallers/VMware-fdm-uninstall.sh /tmp

/opt/vmware/uninstallers # chmod +x /tmp/VMware-fdm-uninstall.sh

/opt/vmware/uninstallers # cd /tmp

/tmp # ./VMware-fdm-uninstall.sh

Once uninstall operation is completed,Reboot the ESXI host.

Try configuring HA. If you still tend to get the same error proceed further with below mentioned steps.

Navigate through c:\ProgramData\VMware\VMware VirtualCenter\docRoot\vSphere-HA-depot\VMware-FM-5.5.0-xxxxx- metadat.zip

Note: xxxxx-Determines the build version.

Copy the zip and either use winscp to directly copy it on a /tmp partition of ESXI host or upload the file on a underlying datastore where host would be able to access it.

Change the permission to read write using the below command

chmod 777 VMware-FM-5.5.0-xxxxx-metadat.zip

Install the vib manually using below command and HA would get reconfigured once installation is completed.

esxcli software vib install -d “/vmfs/volumes/datastorename/VMware-FM-5.5.0-xxxxx-metadat.zip”

Ritesh Shenoy
Hey, My name is Ritesh Shenoy working as a Senior Consultant for SAP. The goal of this blog is to contribute towards VMware community and make ones life better with necessary content in place!

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